Pier Lending LLC Legal
Pier Lending LLC - Terms of Use
Effective September 1, 2023
Hello and welcome to the Terms of Service for Pier Lending LLC (hereinafter referred to using any one or more of the terms “Pier,” “we,” “us,” or “our”).
Please read these Terms of Service carefully, as they include important information about your legal rights related to your use of our services, covering areas such as warranties, disclaimers, liability limitations, and dispute resolution through arbitration and a class action waiver.
By using or accessing our services or by clicking on a box or icon, you are agreeing to these Terms of Service. If you are using the Services on behalf of an organization, you are agreeing to these Terms of Service on behalf of that organization, and you represent and warrant that you have the authority to do so. Pier may update these Terms of Service from time to time, and all changes are effective immediately upon posting. It is your responsibility to check this page periodically for updates to these Terms of Service. If you do not agree to the Terms of Service or any updates, you must immediately stop using our services.
1. About Pier and Our Services
1.1. About Pier: Pier Lending LLC is a state-licensed lender, authorized under various state and federal laws to conduct business in those jurisdictions. Pier is not a bank. Any banking or financial services provided to a user are offered by a third party not affiliated with Pier.
1.2. About Our Services: For services provided by Pier that allow you to obtain credit services (e.g., loans, lending), these services are provided by Pier Lending LLC.
1.3 Changes to Services. Pier may from time to time modify, remove or make changes to products or services without prior notice to you. You agree to be bound by these Terms of Service in the event of any such addition, removal, or modification, as applicable, subject to the terms and conditions provided herein.
2. Consent
You agree to these Terms of Service when you use our services. By using our services, you expressly consent to and grant Pier the right, power, and authority to access and transmit your personal and financial information, including service requests.
3. Your Responsibilities
3.1. Restrictions on Use: You represent and warrant that you are of legal age and have the capacity to enter into these Terms of Service. If accepting these Terms of Service on behalf of an entity, you represent and warrant that you have been authorized to do so.
3.2. True and Accurate Information: You represent and warrant that any information you provide to Pier is true, accurate, and complete. You agree to provide all requested information reasonably related to the services. You acknowledge that we may use third parties to verify your information.
3.3. Credentials: If Pier provides login credentials, you agree to keep them secure and confidential and not share them with third parties. You understand that you are responsible for all activity conducted using those credentials.
3.4. Compliance with Law and Agreements: Your use of our services must not violate any applicable law, regulation, or contractual agreement with third parties.
3.5. Your Conduct: You agree not to provide false information, defraud Pier, or engage in prohibited activities or other breaches of these Terms of Service.
3.6. Limit on Access: Pier may limit or suspend your access to our services if provided information is incorrect or if you breach these Terms of Service.
4. Accounts
You are responsible for understanding the terms and conditions of credit products and services offered to you by Pier, including loans, personal lines of credit, and commercial loans.
5. Your Privacy and Pier’s Privacy Policy
To learn more about how we collect, use, and share your information, please review our Privacy Policy.
6. Support
If you encounter difficulties using our services, please refer to the following for assistance:
Support for Pier Services: Contact Pier by email at support@pier-lending.com or by telephone at +1 707-563-1563.
7. Termination of these Terms of Service
Pier reserves the right to restrict, suspend, modify, or terminate these Terms of Service and your access to our services at any time, for any reason, without prior notice.
8. Consent to Electronic Signatures and Electronic Communications:
8.1 Consent.
You consent to receive electronic Communications related to these Terms of Service. Electronic Communications may be provided via email, text or website. You may download or print electronic Communication and retain it for your records. All Communications in electronic format will be considered to be "in writing," and to have been received no later than twenty-four (24) hours after posting or transmission, whether or not you have received or retrieved the Communication. Pier reserves the right to provide Communications in paper format. You agree to give us notice of any change of your postal or email address.
8.2 Revocation of Consent.
Your consent to receive Communications electronically is valid until you revoke your consent by notifying Pier at support@pier-lending.com. If you revoke your consent to receive Communications electronically, Pier may terminate your right and ability to use our services and products. You acknowledge that Pier shall not be liable for any loss or damage incurred as a result of your inability to use a product or service in such a case.
9. Pier’s Rights
Pier has the right to take actions to protect itself and others from liability. Actions may include suspending access, closing accounts, notifying relevant parties, refusing future business, and taking legal action.
10. No Warranties
Our services are provided "as is" and "as available," without warranties of any kind. Pier disclaims all warranties, including but not limited to title, merchantability, non-infringement, and fitness for a particular purpose.
11. Disclaimers
Pier disclaims all warranties and liabilities related to any non-Pier affiliated, third party service providers, in connection with your use of our services.
12. Limitation of Liability
Pier’s liability for any damages resulting from or arising in connection with these Terms of Service or your use of our services is limited to one hundred U.S. dollars ($100), to the fullest extent permitted by law.
13. Indemnification
You agree to defend, indemnify, and hold Pier and its officers, directors, employees, and agents harmless from claims arising from your breach of these Terms of Service, your acts or omissions, or violations of law.
14. Dispute Resolution
In case of disputes related to these Terms of Service or our services, we will use commercially reasonable efforts to resolve them in good faith. If resolution is not achieved, disputes shall be settled by arbitration in accordance with the American Arbitration Association’s rules.
15. Miscellaneous
15.1. Choice of Law; Venue: These Terms of Service are governed by California law, and disputes will be resolved in California courts.
15.2. Binding Effect; Successors and Assigns: You may not assign your rights or obligations under these Terms of Service without Pier's prior written consent.
15.3. Severability; No Waiver: If any provision is found invalid, it does not affect the validity of the remaining provisions. Pier's failure to enforce any provision does not constitute a waiver. These Terms of Service constitute the entire agreement between you and Pier and supersede previous agreements.
Thank you for using our services. If you have any questions or concerns, please contact us at support@pier-lending.com.
Pier Privacy Policy
We believe trust, transparency and fairness are the most important values for finance. These values guide all the decisions we make, including how and what information we gather. We’ve written our policy to be as clear and straightforward as possible to inform you about privacy policy while on Pier’s website.
Website Privacy Policy (LAST UPDATED: JANUARY 1, 2023)
This Privacy Policy explains how we collect and use information of any individual who visits our web site or opens an account on Pier. If you have a loan with Pier, please refer to the Customer Privacy Notice above for additional information applicable to you.
Best in Class SSL Protection
We work really hard to protect your information. It is really important to us. All data entered into the Pier site is encrypted using industry-leading SHA-256 SSL technology before being sent to servers. The servers we use are highly secure and compliant with all Federal regulations.
No Account Information Shared
As a principle, no login details of your linked accounts, such as usernames and passwords, are accessible to anyone at Pier. We do not store that information on our servers. The financial, social, and professional data we get from these sources is stored in a secure manner on off-site PCI compliant servers.
We Never Sell Your Information
We do not sell your information. To complete loan requests we may need to share or disclose information provided by you with our partners so that they can perform the requested services, but your information is not for sale.
Information you share
Your information is available to be reviewed and updated on your account profile page at any time. You can also send a request to support@pier-lending.com. Some information regarding your loan application cannot be changed due to laws or legal requirements, and in those cases we may not be able to accommodate your request. You can review and change your personal information by logging into the Pier site and visiting your account profile page. You may also email us at support@pier-lending.com to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Information we share
Advertisers may use cookies on our site to collect information similar to the information we collect, and target ads to you based on information you included in your profile. We may also use remarketing to advertise to visitors who haven’t completed a task, such as completing their loan application. Pier may share information with third parties as described below:
Advertisers
Pier may allow third-party advertisers to use cookies on the Pier site to collect the same type of information for the same purposes as Pier does for itself. They may be able to associate the information they collect with other information they have about you from other sources. We do not necessarily have access to or control over the cookies they use, but you may be able to opt out of some of their practices by visiting the following links: Network Advertising Initiative, Omniture, Aperture, Digital Advertising Alliance, and PrivacyChoice. Opting out does not prevent the display of advertisements to you. Pier may also use certain remarketing services to advertise on third-party websites to previous visitors to our site. This means that we may advertise to previous visitors who haven’t completed a task on our site (like completing a loan application). This could be in the form of an advertisement on a search results page, or a site in the network of our remarketing partners.
Partners and Service Providers
Some of the services that are offered through the Pier site may be provided by third-party partners, like Experian. We may also outsource some of Pier’s functions to third-party providers, such as data storage providers, platform administrators, credit bureaus, collection agencies, loan servicers, payment processing functions, and/or other services. We may share information from or about you with these third-party providers so that they can perform the requested services or complete your requests.
Third-party accounts
You can connect your loan application to your accounts on third-party services, like LinkedIn, in which case we may collect and store information identifying your account with the third-party service. We may use the information to inform your application. When you connect an account with us, you are requesting our third-party financial aggregator, Intuit, to create a new 'token' for Pier. That token gives access to view account information without giving permissions to perform any other action inside that account.
Aggregated Information
We may share aggregated, non-identifiable user information with third parties, such as advertisers and content distributors. For example, we may disclose the number of users that have been exposed to or clicked on advertisements.
Links
The Pier site may contain links to unaffiliated third-party websites. Except as described in this policy, we do not share your personal information with them, and are not responsible for their privacy practices. We suggest you read the privacy policies on all such third-party websites.
Cookies
Cookies help us protect your account’s security, and allow us to personalize your Pier experience. We, and third parties with whom we partner, may use cookies, web beacons, local shared objects, and similar technology (“Cookies”) to improve your user experience and the overall quality of our service. Cookies are small data files that may have unique identifiers, and reside, among other places, on your computer or mobile device, in emails we send to you, and on our web pages. Cookies may transmit information about you and your use of the Pier site, such as your browser type, preferences, data relating to advertisements that have been displayed to you or that you have clicked on, and the date and time of your use. Most importantly, cookies help us protect your account’s security. Cookies may be stored only during an individual session (“Session ID cookies”) or have long-term expiration dates (“persistent cookies”). Session ID cookies follow your activities on our site so that we can ensure that no one is making changes to your profile or applying for loans, and expire when you close your browser. Persistent cookies that remain on your hard drive for an extended period of time so that we can recognize you when you return to our Site. The following is a list of the types of cookies that Pier and its third-party partners use:
Processes
These Cookies make the Pier site work in the way you expect it to.
Authentication, Security and Compliance
We use these to prevent fraud, protect your data from unauthorized parties, and comply with legal requirements.
Preferences
These Cookies help the Pier site remember information about how you prefer the site to behave and look.
Analytics
These Cookies help us understand how visitors use the Pier site.
Notifications
We use these Cookies to give us notice of information or options that we think could improve your use of the Pier site.
Cookie Management
It may be possible to disable some Cookies through your device or browser settings, but doing so may affect your ability to use the Site. The method for disabling cookies may vary by device and browser, but can usually be found in preferences or security settings.
Protecting your information
Pier takes your privacy and security seriously. We have enabled HTTPS access to our site, in addition to SSL technology, and your login information of your financial accounts is not accessible to anyone at Pier. This data is stored offsite. Additionally, there are a number of precautions you can take to protect the security of your computer, including selecting a strong Pier password and not sharing it with anyone. Pier takes steps to safeguard your personal information through vigorous physical, electronic, and operational policies and practices:
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Session Time-Outs: We employ session time-outs to protect your account. You will be logged out of the site after thirty minutes. This reduces the risk of others being able to access your account if you leave your computer unattended.
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Protection of Account Numbers: After you have entered your account numbers, we will never display your account number.
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Passwords: At a minimum, we require the use of both numbers and letters in your password. We have also instituted secure steps by which you can regain access to your account should you forget your password, including email reset. Your password is not known to any employee or third party with whom we may partner, and we will never ask you for your passwords as a means of identifying yourself. If you ever receive an email purporting to come from Pier that asks for your password, you should immediately report this to support@pier-lending.com.
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Secure, Off-Site Hosting: We store your personal and sensitive financial data such as Social Security numbers and bank accounts in a virtual private cloud hosted by Amazon Web Services.
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Defined Service Access points: Data can only be read or written through defined service access points, the use of which is password-protected and limited to only those employees or third parties who have a need to know.
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Secure Socket Layer certificate technology: We equip our servers with SSL certificate technology to provide a safe and secure channel to visit the Pier site.
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Data encryption: SSL also ensures that all data entered into the Pier site is encrypted. For further encryption protection, we require a 128-bit secure browser for logins and transactions.
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Network firewalls: There is no inbound communication allowed between data and application servers and the Internet.
Communications from Pier
Pier may send you notifications regarding your account. You cannot opt out of these notifications as they are in place to help protect your privacy and security, but you can opt out of any additional marketing communications. You can do this by clicking the unsubscribe link at the bottom of any marketing communications you receive.
To protect your account, Pier may send you notifications that confirm actions taken on your account. These notifications are typically sent to notify you of a change in status, or for legal or security purposes. For example, you may receive notifications confirming your registration and the successful submission of loan requests, as well as requests from us for additional information and reminders to sign your loan agreement.
You cannot opt out of these notifications as they are in place to protect the security of your account and personal information. We do this for your own protection so that you can be sure no one else is making changes to your account without your knowledge. However, the security offered by these notifications can be undermined if other people have access to your email account.
Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Even under the best of circumstances, the transmission of information via the internet is not completely secure. Any transmission of personal information is done at your own risk. In the event of a data breach, we will comply with the notification guidelines required by federal law as well as the laws of each state in which we do business.
What can I do to protect my security?
Use a strong password, do not share it, and only log onto your Pier account from a secured computer with virus protection. You can take several precautions to protect the security of your computer and personal information. Use a unique password that you do not use for any other service. To choose a strong password, avoid using any information that others can easily learn about you, such as a family member’s name or birthday, and use special characters in place of letters. Change your Pier password frequently. Do not share your Pier password with anyone. Restrict access to the email account you registered with on the Pier site. Install and regularly update antivirus and firewall software to protect your computer from external attacks by malicious users. Do not log onto your Pier account in public areas where the internet is unsecured. Logout and close the browser window when you are finished with a session on the Pier site.
When this policy applies
This policy applies to information we collect about you in connection with your use of this website, email, text, and other mobile applications, and through the loan application process. When you use the Pier site, you consent to our collection, use, and disclosure of information about you as described in this Privacy Policy.
Information We Collect
Information we collect while you use our site helps us improve our services. During the loan application process we also request and collect personal and financial information from you, such as your name and address. We collect information when you use the Pier website. We also collect personal and financial information during the registration and loan approval process. Additional information may be gathered during your future use of the site. Information that we collect may include personally identifying information, such as your name, address, email address, telephone number, or social security number. We may also collect financial information such as your income, account balance, payment history, credit history, or credit scores. We and/or our service providers may also collect information that is about you. We and/or our service providers may use this aggregated information in the administration of our Site to improve its usability, evaluate the success of particular marketing/advertising campaigns, and help optimize our Site based on your needs. This may include your internet protocol (IP) address, geographical location, browser type, referral source, length of visit, number of page views, or cookies and anonymous identifiers.
How We Use Information We Collect
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To establish that you are over the age of 18;
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To verify your identity and guard against potential fraud;
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To pull a credit report from a credit bureau, such as Experian, to help determine your creditworthiness;
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To determine your eligibility for a Pier loan;
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To enable our financial services partners to implement automatic payments and fund transfers;
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To contact you if there is a problem completing a transaction you requested or to discuss a problem with your account;
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To implement collection activities as needed; and/or
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To maintain regular communications with you concerning transactions you initiate, including but not limited to requesting information or assistance, submitting a loan request, and making payments.
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More generally, we may use information that we collect from you or that you provide to us:
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To provide, maintain, protect and improve our services, to develop new ones, and to protect Pier and our users;
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To notify you about changes to the Pier site or any products or services we offer or provide though it;
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To keep a record of your communication to help solve any issues you might be facing;
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For our marketing purposes to offer our products and services to you, such as advertisements, by us through third parties;
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To offer you tailored content giving you more relevant search results and ads;
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To enforce or apply our Terms of Use, loan agreement, and any other agreements between you and Pier, including for billing and collection;
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To fulfill any other purpose for which you provide it or otherwise give your consent; and/or
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To comply with any court order, law, or legal process, including retaining personal data or responding to any government or regulatory request.
Changes to Our Privacy Policy
We will post any changes to the Privacy Policy on this page and, if the changes are significant, we will provide a more prominent notice (including, for example, email notification). Your use of the Pier site following any update to the Privacy Policy means that you accept the updated policy.
This Privacy Policy may change from time to time. We will post any changes to the Privacy Policy on this page and, if the changes are significant, we will provide a more prominent notice (including, for example, email notification). Any updates to this policy become effective when we post the updates on the Site. We will also keep prior versions of this Privacy Policy in an archive for your review. Your use of the Pier site following the update to the Privacy Policy means that you accept the updated policy.
Contact Information
For additional information, or if you have any questions regarding this policy or the privacy practices at Pier, please submit your questions or comments directly at:
support@pier-lending.com
Pier Lending LLC
575 Market St, Suite 717, San Francisco, CA 94105
Pier Electronic Communications Disclosure
Consent to Electronic Disclosures
Please read this agreement carefully and download, save and/or print a copy for your files.
This agreement discloses certain information to you that Pier Lending LLC (hereinafter “Pier”) is required to provide before obtaining your consent to receive such legally required notices and disclosures by electronic means. The words “we,” “us,” and “our '' means Pier and the words ''you” and ''your” means you, the individual as identified on the loan application and accounts. As used in this Disclosure, “Communication” means any customer agreements or amendments thereto, authorizations, disclosures, statements, notices, monthly billing, tax forms, transaction history, privacy policies and all other information related to the product(s), service(s) or Account(s), including but not limited to information that Pier is required by law to provide to you in writing.
Your consent is voluntary, however, please be advised that at this time Pier will not be able to process your application or make a loan to you if you do not provide consent to receive communications electronically. In the event, you are unwilling to receive these electronic communications, you can cancel this loan application process at no cost by closing your browser at any time before you click “Accept Terms.”
The Scope of Communications to Be Provided in Electronic Form
By accepting the E-Sign Disclosure and Consent Agreement, you agree that Pier will not be sending paper communications to you, unless and until you withdraw your consent as described below. Your consent to receive electronic communications and transactions includes, but is not limited to:
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Initial disclosures and or agreement
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Disclosures
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Statements
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Notices
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Monthly (or other periodic) billing
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Tax Forms
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Privacy policies and notices
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Method of Providing Communications to You in Electronic Form
All communications that Pier provide you in electronic form will be delivered either (1) via e-mail, (2) by access to our website at www.pier-lending.com we will send you an email notice at the time the information is available, (3) to the extent permissible by law, by access to a web site that Pier generally designate in advance for such purpose, or (4) by requesting you download a PDF file containing the communication.
You shall be responsible for viewing communications in a timely manner to comply with any payment due dates, error resolution requirements and time periods, or with any other terms and conditions of your loan and or accounts.
How to Withdraw Consent
It is your responsibility to provide Pier with a true, accurate and complete email address, mailing address, contact and other information, and to maintain and update promptly any changes in this information. You can update your mailing address and phone number by contacting us at 707-563-1563. You can also mail your request at the following address: Pier Lending LLC, 575 Market St, Suite 717, San Francisco, CA 94105. Please specify the information you wish to receive in paper form. Be sure to state that you are requesting a copy of the disclosures, notices, etc., and include your name and mailing address. Your request will apply only to those specific items you designate. Please be advised that Pier is not liable for any third party incurred fees, other legal liability, or any other issues or liabilities arising from notifications sent to an invalid or inactive email address or postal address that you have provided. Pier will not impose any fee to process the withdrawal of your consent to receive electronic communications. Any withdrawal of your consent to receive electronic communications will be effective only after Pier’s reasonable time to review and process your withdrawal request.
How to Update Your Records
It is your responsibility to provide Pier with true, accurate and complete email address, contact, and other information related to your account, and to maintain and update promptly any changes in this information. Customers can update personal information such as phone, email, and address. but they cannot change the name once the account is created.
Hardware and Software Requirements
In order to access, view and retain electronic communications that Pier makes available to you, you must have:
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E-mail address with internet service provider and e-mail software in order to participate in Pier’s electronic communications programs.
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Connection to the Internet capable of receiving, accessing, displaying, and either printing or storing communications received from Pier in electronic form via email or by access to Pier’s website using a browser.
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A personal computer, operating system and telecommunications connections to the internet capable of receiving, accessing, displaying, and either printing or storing communications received in electronic form.
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Your access to this page verifies that your system/device meets these requirements.
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A Web Browser software program that supports a security technology called Secure Socket Layer (SSL) supporting 128-bit SSL encrypted communications. This ensures that the information sent between us and you is transmitted and stored safely.
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Adobe Acrobat Reader 8.0 or higher.
Requesting Paper Copies
Pier will not send you a paper copy of any communication that you have selected to receive electronically, unless you request it or Pier otherwise deem it appropriate to do so. You can obtain a paper copy of an electronic communication by printing it yourself or by requesting that Pier mail you a paper copy, provided that such request is made in a timely manner. To request a paper copy, contact us by telephone at (Pier’s Phone Number). Pier reserves the right to charge you a reasonable service charge for the delivery of paper copies of any communication that was previously provided to you electronically pursuant to your authorization. Pier reserves the right, but assumes no obligation, to provide a paper (instead of electronic) copy of any communication that you have authorized Pier to provide electronically.
Communications in Writing
All Communications in either electronic or paper format from Pier to you will be considered “in writing”. You should print or download and maintain physical or electronic copies of the documents, including this disclosure, and any other communication that is important to you.
Federal Law
You acknowledge and agree that your consent to electronic communications is being provided in connection with a transaction in interstate commerce that is subject to the Federal Electronic Signatures in Global and affecting National Commerce Act, and that you and Pier both intend that the act apply to the fullest extent possible to validate Pier’s ability to conduct business with you by electronic means.
Termination/Changes
Pier reserves the right, in their sole discretion, to discontinue the provision of your electronic communications, or to terminate or change the terms and conditions on which Pier provides electronic communications. Pier will provide you with notice of any such termination or change as required by law and make the necessary changes to allow for the delivery of communications by mail or as otherwise provided under the original terms of the applicable account agreement and disclosure statement.
Important Notice
You understand that the information you have elected to receive is confidential in nature. We are not responsible for unauthorized access by third parties to information and/or communications provided electronically nor any damages, including direct, indirect, special, incidental or consequential damages caused by any unauthorized access. We are not responsible for delays in the transmission of any information. We are not responsible for any computer virus or related problems.
Consent and Agreement
By accepting above, you certify that: (i) you have read and understand this agreement, (ii) you can print or electronically save this agreement for future reference, (iii) you consent to receive the required information described above by electronic means, (iv) you acknowledge that you are providing your consent to receive electronic communications pursuant to the Electronic Signatures in Global and National Commerce Act and intend that this statute applies to the fullest extent possible, and (v) you have provided a working individual email address.
By clicking the option to accept or agree to the ESign, you represent and warrant that (i) you have read and understand this E-SIGN Consent and Disclosure; (ii) you agree to accept the communications in an electronic format, and (iii) you agree that you have the required hardware and software necessary to access the communications and to retain a copy of such communications.
Pier ESIGN Act Consent
1. Purpose
The purpose of this policy is to establish guidelines for the use of electronic signatures to ensure that they are legally binding and enforceable. This policy applies to all electronic signatures used by employees, contractors, and agents of the organization.
2. Definitions
2.1 Electronic signature: An electronic sound, symbol, or process that is attached to or logically associated with a record and executed or adopted by a person with the intent to sign the record.
2.2 Electronic record: Any information that is created, generated, sent, communicated, received, or stored by electronic means.
3. Acceptable Forms of Electronic Signature. The following are acceptable forms of electronic signature:
3.1 Typed signature: A signature that is created by typing a name or initials into a document.
3.2 Digital signature: A signature that is created using encryption technology to ensure that the signature is unique and cannot be replicated.
3.3 Biometric signature: A signature that is created using biometric technology, such as a fingerprint or facial recognition.
3.4 Double acknowledgment: A digital acceptance signature by acknowledging the acceptance of terms, such as with a checkbox and clicking of a button titled ‘Accept Loan Agreement’, ‘Accept Line of Credit Agreement’, or something similar to that effect.
4. Requirements for Electronic Signatures
4.1 Intent: The signer must have the intent to sign the electronic record.
4.2 Identification: The signer must be identified in a manner that is reasonably reliable.
4.3 Attribution: The electronic signature must be attributed to the signer.
4.4 Record retention: Electronic signatures must be retained with the electronic record they are associated with.
5. Signature Process
5.1 Authorization: Only authorized employees, contractors, and agents may use electronic signatures.
5.2 Signature process: The signer must follow the established signature process to ensure that the electronic signature is valid.
5.3 Security: Electronic signatures must be protected from unauthorized access.
5.4 Review: The signer must review the electronic record before signing to ensure accuracy.
6. Legal Effect
6.1 Legally binding: An electronic signature has the same legal effect as a handwritten signature.
6.2 Enforceability: Electronic signatures are enforceable in court.
7. Policy Review
This policy will be reviewed and updated as necessary to ensure that it remains current and effective.
By implementing this electronic signature policy, the organization can ensure that electronic signatures are legally binding and enforceable.
Pier Credit Reporting Policy
The purpose of this policy is to review the following rules that govern Pier Lending LLC (together, "Pier") Credit Reporting Policy, review the Terms and Conditions of Use (“Terms of Use”) and Privacy Policy regarding the information that you provide to us. These terms and policies apply to the World Wide Web site owned, operated, licensed, and controlled by Pier Lending LLC, including its related, affiliated, or subsidiary companies, including, but not limited to, Pier Lending LLC (together, "Pier") located at https://www.pier-lending.com, and all associated Pier sites linked to this Web site (collectively, the “Site”). This Site is the property of Pier. By using this Site and requesting a credit inquiry, you agree to our Credit Reporting Policy, Terms and Conditions of Use, and Privacy Policy. If you do not agree, please do not access this Site.
Pier reserves the right at its sole discretion, to change, modify, add or remove portions of its policies (Credit Reporting Policy, Terms of Use, Privacy Policy, and other applicable policies) at any time. It is your responsibility to check these policies and terms periodically for new and updated changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes. Granted, you comply with these terms and policies, Pier grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site.
USE OF CREDIT PROFILE FOR IDENTITY VERIFICATION
By checking your rate or submitting a loan application, you are certifying that you understand the services being requested are regulated by the Fair Credit Reporting Act and that Permissible Purpose is required. Any special procedures established by Pier Lending LLC ("Pier") for obtaining your authorization to receive information from your personal credit profile from Experian have been met. Furthermore, you certify that you have initiated a transaction with Pier, and that the services being requested will be used solely to confirm your identity to avoid fraudulent transactions in your name.
CONSUMER CREDIT INQUIRIES
We may request consumer reports on you in connection with your application for credit and subsequently, in connection with any extension of the credit account, Pier will update, review, report payment history or collection of the account or for any other lawful purposes. Under Consumer Credit File Rights for State and Federal Law, you have a right to obtain a credit report, and file a dispute for inaccurate information in your credit report by contacting the credit bureau directly.
Credit Bureaus:
CREDIT INQUIRY
When you submit your loan application, we may conduct a credit inquiry (known as a “hard credit pull” or “hard credit inquiry”), a standard step in most loan applications. This inquiry will be recorded on your credit history and may impact your credit score. You understand by entering your Social Security number on the “Review” page and clicking “Submit Loan Application” you are providing written instructions to Pier under the Fair Credit Reporting Act, which authorized Pier to obtain information from your personal credit profile and/or other information from Experian. Upon your request, we will inform you of the name and address of any consumer reporting agency from which we obtained your consumer report.
Have a question?
Email us at support@pier-lending.com or call +1 707-563-1563 (8:00 am – 6:00 pm PT Mon–Fri).